NDIS FAQ Frequently Asked Questions

It’s Your Plan — You Have a Right to Speak Up

Just because someone’s a “provider” doesn’t mean they’re always doing the right thing. Maybe they’re late. Maybe they ignore your choices. Maybe something just doesn’t feel right. You don’t have...

It’s Your Plan — You Have a Right to Speak Up

Just because someone’s a “provider” doesn’t mean they’re always doing the right thing. Maybe they’re late. Maybe they ignore your choices. Maybe something just doesn’t feel right. You don’t have...

Tired of waiting on a provider who doesn’t show...

That feeling — of being stuck — isn’t part of your NDIS plan. You’ve got the right to choose. And you’ve got the power to change. Switching providers is simpler...

Tired of waiting on a provider who doesn’t show...

That feeling — of being stuck — isn’t part of your NDIS plan. You’ve got the right to choose. And you’ve got the power to change. Switching providers is simpler...

Building Your Team? Yes, You Can Hire Independe...

You don’t have to stick with big providers if they don’t feel right. The NDIS gives you choice and control — and that includes hiring independent workers. Cleaners, support workers,...

Building Your Team? Yes, You Can Hire Independe...

You don’t have to stick with big providers if they don’t feel right. The NDIS gives you choice and control — and that includes hiring independent workers. Cleaners, support workers,...

What If It’s Just Not Working?

You trusted a provider to help you reach your goals—but now it feels off. They’re not showing up. They don’t listen. Or maybe things just don’t feel right anymore. You’re...

What If It’s Just Not Working?

You trusted a provider to help you reach your goals—but now it feels off. They’re not showing up. They don’t listen. Or maybe things just don’t feel right anymore. You’re...

What Should I Include in a Service Agreement?

Imagine building a house without a blueprint. That’s what it’s like using services without a clear agreement. A solid service agreement should cover: What’s included – The exact supports and...

What Should I Include in a Service Agreement?

Imagine building a house without a blueprint. That’s what it’s like using services without a clear agreement. A solid service agreement should cover: What’s included – The exact supports and...

Are You Getting What You Paid For?

Not all providers are created equal. Some shine, others just tick boxes. But how do you know if yours is truly delivering quality service? Start with the basics—are they showing...

Are You Getting What You Paid For?

Not all providers are created equal. Some shine, others just tick boxes. But how do you know if yours is truly delivering quality service? Start with the basics—are they showing...